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Support Center
Get Fast, Friendly Help with Live Remote Assistance
1
Describe Your Issue
Type your question or the issue you're experiencing in the support box, then click to begin.
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2
Download a Secure Plug-In
You’ll be prompted to install a small, safe, virus-free plug-in that enables the remote session.
3
Chat with a Support Expert
A live representative will connect and ask a few questions to better understand your issue.
4
Screen Sharing (With Permission)
Once you approve, the representative can view your screen and even share control of your mouse and keyboard — only with your consent.
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5
You Stay in Control
You’re always in charge. You can end the session at any time, and you retain full control of your mouse and keyboard throughout.
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